Returns & Exchanges

Returns and Exchanges

NO refunds or exchanges on sales items and/or orders bought with promo codes or promotional offers. Please be sure to reference sizing charts to avoid items not fitting.

Orders that originally qualified for FREE Shipping or FREE Tee, based on order total or promotional offers, will be charged shipping and/or the FREE Tee value if a change causes the order to unsatisfy the original requirements.

Returns and exchanges on all full price merchandise are accepted within 14 days of the date of order for items. Items must be in 100% new condition (not washed, worn, or altered)

The cost of shipping will not be refunded on returns.

IMPORTANT: If by chance Refreshed or The 365 Collection shipped you the wrong size or wrong garment, please send us an email to service@refreshed365.com. You will immediately receive an automated response. Please follow the instructions and send a second email with “2nd Email” written on the email’s subject line, and briefly explain the situation. We will then ship you the correct item along with a pre-paid return envelope so you can send us the incorrect item. If incorrect it is not returned you will be charged FULL PRICE for the 2nd item.

Returns and exchanges will not be accepted on items that were on sale and/or bought with promo codes or promotional offers, so please choose carefully. Returns that have been used, worn, damaged, or altered from their original condition will be returned to the customer and no refund or exchange will be given.

If you have received a damaged item, please contact us immediately. We will gladly send you a replacement of the same item if we are contacted within 14 days of you receiving your package. In the event that it is out of stock, you can pick out any other item of the same value. You will receive your refund once your return has been processed.